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I have several of these, one broke recently. Haven't had time to find the problem yet. The connectors are not as sturdy and tight as some other brands who also deliver top sound quality. These DB25 screws are a bit wobbly and the jack cover is easily going lose. Not a big thing, but not the best
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Thumbscrew problem
Richard9017 25.03.2015
The thumbscrews were too long for the DB25s on JoeCo and Mackie equipment and I had to add washers on the shoulder of the connectors to get them to securely into the sockets. Washers varied on each side and between connectors implying inconsistent manufacture.
The modification followed a period of bad connectivity and head scratching. Be prepared by having washers - don't expect them to work out of the box. All ok now.