This is my first 12-string that I bought two months ago, and boy do I wish that I got this 30 years earlier. The build and sound quality are excellent: playing it is thrilling and being engulfed in the rich and warm sound is a marvelous experience. The tuners feel a bit flimsy but I can live with that. The only thing that annoys me is the built-in Fishman tuner: unlike my Ovation tuner, the Fishman does not switch off automatically after a while. Consequently, as I often forget to switch it off, I have already drained two (expensive!) 9V batteries. That’s a bummer, and as I don’t think that my memory will improve in the coming years, I hope that future models will have an improved tuner, and that Harley and Benton will generously send me one of those.