This guitar power amp deserves 5 stars if I were to evaluate the amp on its own. However, to my shock and awe, when I opened the box, there was a second hand, B-stock or reconditioned unit inside. How do I know? The unit was not wrapped in plastic, the on/off switch was still on and I could see fingerprints, dust and even a few scratched on the top of the unit.
I plugged it in never the less to see whether it was operational before contacting Thomann. I'm pragmatic when it comes to ordering goods from the other side of the planet. Thomann offered a discount which I accepted, including a 3-year-warranty. But it was disappointing that Thomann's warehouse didn't appropriately mark this amp for what it was: used.
Had the power amp sounded crap, I may have actually sent it back but this amp sounds amazing with my Hotone Ampero which I run through a Behringer Ultragain Pro, into this power amp and then into original 1970's greenbacks in stereo.
Before the GPA-400, I ran my Ampero through an LD Systems XS200. It sounded harsh, fizzy and sterile. When running through the power amp stage of my Laney IRT60-H, it sounded better but still fizzy. The GPA-400 hits the mark. It sounds great, whether because it's broken, bad quality or intended by design, it takes the fizzy and harsh trebles away. The presence controls are perfectly calibrated to take even more fizziness out of the signal and the resonance controls are also useful in dialing out flabby sub tones (or dialing them in if you're into djenting). A standard transistor power amp can't do that. This one can.
Overall, it makes my Ampero sound as if it's going through a $1,500 valve power amp. Gutsy, percussive yet soft. A bonus is that it's well built and light. Very light. Not sure whether that's because of a light weight transformer or not. The on/off switch is fine and I'm not fussed about the plastic knobs of the pots. The pots, by the way, are perfectly OK.