With our cookies we would like to offer you the best shopping experience possible with everything that goes with it. This includes, for example, suitable offers, personalized ads and remembering preferences. If this is okay with you, simply agree to the use of cookies for preferences, statistics and marketing by clicking on "Alright!" (show all). You can withdraw your consent at anytime via the cookie settings (here)
Note: To prevent ratings from being based on hearsay, smattering or surreptitious advertising we only allow ratings from real users on our website, who have bought the equipment from us.
After logging in you will also find all items you can rate under rate products in the customer centre.
I needed a new set of machine heads for my Ibanez BTB670. Two of the original machine heads broke within a few weeks of each other, it was my "A" and "D". I think I may have accidentally hit them off something during transportation. I replaced the first one from a local shop but then the second one broke and I had to take one from my other bass which meant I now had 3 different kinds of machine heads on my Ibanez! I do a LOT of gigs so this was an emergency!
After surfing the net I decided to buy these Harley Benton Gold Machine Heads. They look lovely and were very easy to fit myself. They were delivered in two days from Germany to Scotland. I have since done three gigs with them and they hold tune prefectly. I am very happy and I must say that the customer service from Thomann is the best. I accidentaly ordered two sets, Thomann customer service noticed this and delayed the second order because it was very similar to the first order, they e-mailed me asking to confirm the order, I telephoned them and cancelled the second order. That is top quality customer service right there! I recommend this company and I will use them again.