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Now: it has last 2 days.
It was something I gave my kid to play his guitar and avoid him to use my mixer and stuff.
I guess I thought he broke it.
So I did not even think to call customer service.
I was just a bit sad with it.
Then Sunday comes and I had time to fool around.
Open it and find out what's wrong.
I was almost sure it was the headphone female jack that has broken.
4 screw later i found a cemetery of broken soldering points.
The female jack seems to have been already replaced as it's solder material was dirty and some dirty could be found on the board. The jack board port was gone. Hanging to the jack (internal) cable. Even the USB charge port fell apart like nothing as keeping it in place (I do not even had the time to try to use it to charge the battery)
Now: on my side it's not a really big deal, I'll ask my laboratory friend form work to solder here and there, offer him a pair of beers and cheers a few one myself too... and we are good to go. I guess not everybody is so lucky.
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LRguitar 29.04.2019
Rockplug lasted 35 days from delivery and died.
I realize now I bought this product out of ignorance of what the market offers. If you need to use your guitar with minimal gear, don't waste your money with these commercial amplug (or whatever they call them) consider something like:
Mooer Radar
or Mooer Audiofile
or even a tiny multi effect board
high quality inexpensive products are readily available if you do your research, don't be fooled by "it's so damn cheap..."