BE AWARE: If you are in the US (not sure about other countries outside Europe) and you buy one of these guitars inexpensive guitars and something is wrong with them YOU will have to pay the return shipping in order to get a refund ($80.00 in my case).
I bought the Harley Benton ST-62BK Hot Rod. I had looked a several videos such as the one from Guitar Max, and in none of them mentioned that it is a split coil guitar. It was in the specs on the Thomann site, but I didn't catch that it was a feature, so I was pleasantly surprised to see that it was a feature.
I played it for a day or so, and after using the split coil a couple of times, the Roswell Hot Rail humbucker totally quit working. I sent Thomann an email and they asked me to send a video of the problem, which I did.
Then, they asked me to take it to a local guitar shop to get it looked at to determine the problem. The luthier looked at it and determined that the humbucker was dead and needed to be replaced. I sent them his invoice and diagnosis. They then responded that they would provide a replacement pickup. When I got the pickup, it was not a Roswell Hot Rail humbucker, instead it was a single coil pickup. I sent took it to the luthier and he put the new one in. When I sent his invoice to install the pickup, the Thomann said that I must have misunderstood, they would not pay for him to install the new pickup.
I ended up just buying a Seymour Duncan JB JR and had him install it.
So, the long and short of it is that if you buy an inexpensive $135 guitar from them, and something is wrong with them, you can expect very little in the way of customer service from Thomann. Not sure if I'll buy anything else from Thomann. I have bought several guitars from them, and spent upwards to $1000 between the other gutars and this one, but I will think long and hard before buying another from them.
