Thomann Europe Dulcimer D1211

I'm afraid to say that in my many years as a Thomann superfan, this was by far both the worst "instrument" I've bought from them and the worst overall experience. I get that this isn't a top-of-the-line model, but the quality was so poor it was as though someone had just knocked it up in their garage. The build appeared very cheap and tacky and it sounded awful.

I hastily sent it back to Thomann, but in my haste forgot to include the gigbag, so customer service wrote and asked me to send it to Germany at my own cost. Fair enough – my mistake – so I posted it off, but a while later, the instrument was once again delivered to me as a failed return, and Thomann now refuse to have it back.

Based on my experience, I'd suggest you save your time and money and look elsewhere in this instance!