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The Uke Lute arrived 3 working days after ordering in perfect undamaged condition. It's really well made from solid wood and sounds lovely with a lot of volume. I use it for playing medieval (lute) fingerstyle pieces and it works really well for these. The playability and action are perfect. It's something I'm really glad I bought. I can't find any negative things about it. Because of its shape (bow backed as a lute) some people may find it awkward to hold - all you have to do is put a piece of mat-backing (this you can get from a DIY store - it stops a doormat from slipping around) between you and the Uke and it won't move about.