Firstly, regarding the guitar, I must say that the quality of the Japanese construction and its details have nothing to envy of the North American experience. I have owned Made in USA guitars for many years: Jackson, Dean, Charvel, Washburn and Gibson, and this ESP is very sophisticated, especially how refined and very comfortable the fingerboard is, it really impressed me, its touch is totally different from what I have experienced, soft, silky, accessible and together with the electronics of the Fishman pickups make it a versatile guitar. The value-price ratio definitely exceeded my expectations, with complete certainty my next purchase will be another ESP MIJ. Regarding the Thomann service, the perfectly careful packaging to protect the instrument and the waiting time within the indicated period, an impeccable service and always attentive to give precise information about the order without forgetting that their prices are unbeatable.