Stairville IP Bar IR Remote

I bought this to use with the CLB4 bar system. It does not work well. First dimming: I expected that the dimming function would work with any program or preset. It doesn't. When you press dimming you get a full brightness white light and then you can need to select either R,G or B to dim that element. When you select another function or program it goes back to full brightness on all elements. You can select a solid colour from a program but you can't go back to the programs. The system appears to latch into some modes that you can't get out of with the remote. You have to connect the footswitch and use both! Not a good system. Disappointing.